The Full Service Contract includes X-Rite's exclusive Annual Five Point Checkup developed to keep your device performing in accordance with original manufactured specifications
X-Rite recommends the Full Service Contract be included at the time of purchase or before the warranty expires.
Full Service Contract Entitlements
Under this contract, an X-Rite certified technician will annually:Verify and document the device's incoming performance Inspect and clean the deviceTest measurement accuracyVerify repeatability and consistencyCertify the device
Additional Program BenefitsPriority turnaround time through our service depotOne-way (outbound) shipping costs includedLabour and parts included - excluding consumables and calibration tiles Unlimited repairs during the contract period - excluding damages caused by customer abuse or misuse that results in a unit's operational failureLoan units available at no extra charge. These units are included for use while your unit is being serviced and are based on availability